AndroidTutor2018- Even brand new, high-end phones have their share of issues, and the LG G6 is no exception. Users have reported problems with software bugs, and even some which may be due to hardware. If you're getting weird error messages, having problems with your fingerprint scanner or having other issues, don't worry. We have the solutions to all the most common LG G6 issues here.
LG G6 review: a new way of looking at things
Tips and tricks to help you master you LG G6
LG G6 problems
"Device corrupt" error"Moisture in USB port" warning
Headphone jack problemFingerprint scanner issues
"OK Google" not working
LG G6 "Device corrupt" error
Users have experienced their LG G6 devices randomly crashing, and when they restart, an error message is displayed which says, "Your device is corrupt. It cannot be trusted and may not work properly." The screen gives instructions to visit a link (g.co/ABH), on another device, which explains the error's meaning. The error will appear for about 10 seconds, then your phone should continue booting as usual.
While this can be expected to happen due to Nougat's Verified Boot process if you unlock the bootloader, it is happening even to users who haven't done so. There's no official solution for this problem yet, but an update may come in the future. Until that day comes, restarting the phone can fix the problems, but it may take a few tries. If that doesn't work, you may have to resort to a factory reset.
Here are the error messages users are seeing. / © Android Central forum user Selvinsosa
LG G6 "Moisture in USB port" warning
Tips and tricks to help you master you LG G6
LG G6 problems
"Device corrupt" error"Moisture in USB port" warning
Headphone jack problemFingerprint scanner issues
"OK Google" not working
LG G6 "Device corrupt" error
Users have experienced their LG G6 devices randomly crashing, and when they restart, an error message is displayed which says, "Your device is corrupt. It cannot be trusted and may not work properly." The screen gives instructions to visit a link (g.co/ABH), on another device, which explains the error's meaning. The error will appear for about 10 seconds, then your phone should continue booting as usual.
While this can be expected to happen due to Nougat's Verified Boot process if you unlock the bootloader, it is happening even to users who haven't done so. There's no official solution for this problem yet, but an update may come in the future. Until that day comes, restarting the phone can fix the problems, but it may take a few tries. If that doesn't work, you may have to resort to a factory reset.
Here are the error messages users are seeing. / © Android Central forum user Selvinsosa
LG G6 "Moisture in USB port" warning
Users have reported getting the "Moisture in USB port" warning message, even when there's been no chance of moisture. Additionally, sometimes users are also getting the USB plugged in notification and sounds over and over again, even when there's nothing plugged in. These issues of phantom moisture and notifications when nothing is plugged in can be caused by debris or a bad charging cable. First, you should try another cable to see if the issue is with your charging cord. One user says washing the phone and cleaning the USB port solved the problem. So, you can also try soaking the phone and carefully cleaning the port with a soft cloth to dislodge any dirt or dust, then dry the phone thoroughly.
If you're having issues with the USB port, try these tips! / © AndroidPIT
LG G6 Headphone jack problem
Some users have reported issues with the headphone jack of the LG G6. Static noise in the background and random pausing, playing or skipping songs were among the complaints, along with activating Google Assistant unnecessarily. Even replacing the headphones, or the phone itself, doesn't seem to fix the issue for everyone. Not all hope is lost though. If this issue sounds familiar to you, that's because a similar headphone jack problem happened with the LG G3, and luckily, a fix has already been found. Using headphones with a built-in microphone prevents these strange, unwanted behaviors and the static noise. So, save yourself some hassle, and just try some new headphones with a mic.
This issue is very easy to fix with a new set of headphones that have an integrated mic. / © AndroidPIT
LG G6 Fingerprint scanner issues
Some are finding the fingerprint scanner of the LG G6 to be slow, or to take several tries to recognize the registered fingerprint. That's not the case for most users, who find the scanner to be quick and accurate, as it should be. So, if you're phone is slow to unlock, there's a problem. Try deleting the registered fingerprint, and then setting up the scanner again with your fingerprint. You can even register the same fingerprint twice, for a better chance of it being recognized. If that doesn't do the trick, try clearing the cache in Settings > General > Phone management > Device storage > Internal storage, then clear Cached data.
If your fingerprint scanner is slow, there are ways to fix it. / © AndroidPIT
LG G6 "OK Google" not working
The voice command for launching Google Assistant isn't working for some LG G6 users. If you find that saying "OK Google" produces no response, and you're unable to successfully retrain the voice model, then you'll want to try the following solution, which involves clearing the cache and retraining voice recognition. If you want "OK Google" to work again, go to Settings > Apps > Google app > Storage > Manage space, then Clear all data. After that, you can retrain the voice model, and your problem should be solved.
Make "OK Google" work again by clearing the Google app cache and retraining the voice recognition. / © AndroidPIT
Don't forget to leave a comment to let us know if your problem has been solved, or if you're having a problem that isn't listed here. Good luck with your LG G6!
Source: Android Authority
Where to buy LG G6
Best price LG G6 32GB Astro Black LS993 Sprint NEW Original Clean ESN SIM Card Please Read $229.99
$229.99 total
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LG G6 - 32GB - Ice Platinum (Sprint) $325.00
Shipping from $13.60
$338.60 total
Check Offer
Sprint LG G6 Sprint Brand New - LS993 - 32GB - Ice Platinum Sprint $355.00
$355.00 total
Check Offer
Brand New! LG G6 LS993 - 32GB - Ice Platinum (Sprint) Clean ESN $351.99
Shipping from $7.99
$359.98 total
Check Offer
Brand New! LG G6 LS993 - 32GB - Ice Platinum (Sprint) Clean ESN $359.98
Shipping from $10.00
$369.98 total
Check Offer
Compare prices
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6 comments
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10 sam pack 2 months ago Link to comment
My S8 is flawless
0
Reply
18 Brittany McGhee Admin Staff 2 months ago Link to comment
Glad to hear your unit is working well, but to be fair, the S8 has a long list of problems of its own:
https://www.androidpit.com/samsung-galaxy-s8-problems-and-solutions
0
Reply
2 2PeteShakur 2 months ago Link to comment
thinking of getting a unit but heard many had issues with bootloops on previous models, is this phone free from that now?
0
Reply
18 Brittany McGhee Admin Staff 2 months ago Link to comment
I haven't heard any reports about bootloop problems with the G6...yet. You might want to keep an eye on this thread if you're worried though:
https://forums.androidcentral.com/lg-g6/801914-any-dreaded-boot-loop-issues-lg-g6.html
0
Reply
11 Patrick Callaghan 2 months ago Link to comment
I have had none of these problems so far. I especially love the speed & response of the fingerprint sensor.
1 Brittany McGhee
Reply
16 Reg Joo 2 months ago Link to comment
"Ok Google" , headphones, USB warning , can be overlooked and probably solved. Device errors, are more of a real concern though. Demigod errors are what killed the G3 for me, and that new error takes me back to the "bad old days" of LG.
0
Reply
Write a comment!
If you're having issues with the USB port, try these tips! / © AndroidPIT
LG G6 Headphone jack problem
Some users have reported issues with the headphone jack of the LG G6. Static noise in the background and random pausing, playing or skipping songs were among the complaints, along with activating Google Assistant unnecessarily. Even replacing the headphones, or the phone itself, doesn't seem to fix the issue for everyone. Not all hope is lost though. If this issue sounds familiar to you, that's because a similar headphone jack problem happened with the LG G3, and luckily, a fix has already been found. Using headphones with a built-in microphone prevents these strange, unwanted behaviors and the static noise. So, save yourself some hassle, and just try some new headphones with a mic.
This issue is very easy to fix with a new set of headphones that have an integrated mic. / © AndroidPIT
LG G6 Fingerprint scanner issues
Some are finding the fingerprint scanner of the LG G6 to be slow, or to take several tries to recognize the registered fingerprint. That's not the case for most users, who find the scanner to be quick and accurate, as it should be. So, if you're phone is slow to unlock, there's a problem. Try deleting the registered fingerprint, and then setting up the scanner again with your fingerprint. You can even register the same fingerprint twice, for a better chance of it being recognized. If that doesn't do the trick, try clearing the cache in Settings > General > Phone management > Device storage > Internal storage, then clear Cached data.
If your fingerprint scanner is slow, there are ways to fix it. / © AndroidPIT
LG G6 "OK Google" not working
The voice command for launching Google Assistant isn't working for some LG G6 users. If you find that saying "OK Google" produces no response, and you're unable to successfully retrain the voice model, then you'll want to try the following solution, which involves clearing the cache and retraining voice recognition. If you want "OK Google" to work again, go to Settings > Apps > Google app > Storage > Manage space, then Clear all data. After that, you can retrain the voice model, and your problem should be solved.
Make "OK Google" work again by clearing the Google app cache and retraining the voice recognition. / © AndroidPIT
Don't forget to leave a comment to let us know if your problem has been solved, or if you're having a problem that isn't listed here. Good luck with your LG G6!
Source: Android Authority
Where to buy LG G6
Best price LG G6 32GB Astro Black LS993 Sprint NEW Original Clean ESN SIM Card Please Read $229.99
$229.99 total
Check Offer
LG G6 - 32GB - Ice Platinum (Sprint) $325.00
Shipping from $13.60
$338.60 total
Check Offer
Sprint LG G6 Sprint Brand New - LS993 - 32GB - Ice Platinum Sprint $355.00
$355.00 total
Check Offer
Brand New! LG G6 LS993 - 32GB - Ice Platinum (Sprint) Clean ESN $351.99
Shipping from $7.99
$359.98 total
Check Offer
Brand New! LG G6 LS993 - 32GB - Ice Platinum (Sprint) Clean ESN $359.98
Shipping from $10.00
$369.98 total
Check Offer
Compare prices
52 Shares
Share on Facebook Tweet on Twitter Share on Google+ 52 Shares
More from the web
Monterey Park, California: This Brilliant Company Is Disrupting a $200 Billion IndustryEverQuote Insurance Quotes
We Tried HelloFresh: Here's What HappenedPopdust for HelloFresh
Single in Monterey Park? See Who’s on MatchMatch.com
How Much Money Do You Really Get from a Reverse Mortgage?NewRetirement
by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links
6 comments
Write a comment!
Write new comment:
SubmitCancel
10 sam pack 2 months ago Link to comment
My S8 is flawless
0
Reply
18 Brittany McGhee Admin Staff 2 months ago Link to comment
Glad to hear your unit is working well, but to be fair, the S8 has a long list of problems of its own:
https://www.androidpit.com/samsung-galaxy-s8-problems-and-solutions
0
Reply
2 2PeteShakur 2 months ago Link to comment
thinking of getting a unit but heard many had issues with bootloops on previous models, is this phone free from that now?
0
Reply
18 Brittany McGhee Admin Staff 2 months ago Link to comment
I haven't heard any reports about bootloop problems with the G6...yet. You might want to keep an eye on this thread if you're worried though:
https://forums.androidcentral.com/lg-g6/801914-any-dreaded-boot-loop-issues-lg-g6.html
0
Reply
11 Patrick Callaghan 2 months ago Link to comment
I have had none of these problems so far. I especially love the speed & response of the fingerprint sensor.
1 Brittany McGhee
Reply
16 Reg Joo 2 months ago Link to comment
"Ok Google" , headphones, USB warning , can be overlooked and probably solved. Device errors, are more of a real concern though. Demigod errors are what killed the G3 for me, and that new error takes me back to the "bad old days" of LG.
0
Reply
Write a comment!
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