AndroidTutor2018- WhatsApp is one of the most popular messaging apps out there, with over 10 percent of human beings actively using it every month. Given this volume of use, it's clear it gets a lot of things right, but today we will be concentrating on what it gets wrong. Here are some of the most common WhatsApp problems on Android and their solutions.
WhatsApp tips and tricks
WhatsApp update: latest news
Jump to section:
I can't install WhatsAppI didn't get my activation code
I can't connect to WhatsApp, WhatsApp not working, or WhatsApp is downWhatsApp doesn't recognize my contacts
WhatsApp has duplicate contactsCan't play video error
What does 'Last Seen' mean in WhatsApp?I can't see 'Last Seen' on WhatsApp
What do the blue check marks mean in WhatsApp?I have problems with voice calls or can't answer answer calls
I can't hear audio messages or WhatsApp can't play audioI can't download videos or photos on WhatsApp
WhatsApp is blocked in my countryI can't save photos to send to another contact
What should I do if my phone is lost or stolen?Other problems with WhatsApp
You may have new messages
I can't install WhatsApp
In order to download the latest version of WhatsApp, you need to have a smartphone running Android version 2.1 (by 2017, Android 2.1 and 2.2 will no longer be supported) or higher. You can check your phone's current Android version in Settings > About Phone.
If you're trying to install the WhatsApp app from the WhatsApp website, you'll need to have Unknown Sources enabled in your security settings. Go to Settings > Security > Unknown Sources to activate it.
WhatsApp now has more than on billion monthly active users. / © ANDROIDPIT
WhatsApp Messenger I didn't get my activation code
If the installation went smoothly, but the automatically generated message with your activation code never comes through, first ensure you entered your number correctly. Also double check that you chose the right country from the drop-down list. This is the country your phone number is from, not necessarily the country you reside in.
If you still do not receive the code, try requesting a voice call. This way you will have the code read to you by a computer over the phone.
Remember, you have to have a SIM card to register for WhatsApp. Also, you can only use one device per phone number.
It sounds obvious, but make sure you used the right number and international dialing code. / © ANDROIDPIT
I can't connect to WhatsApp, WhatsApp not working, or WhatsApp is down
WhatsApp connection problems are usually caused by your Wi-Fi or network data connection. If you aren't able to send a message, here are a few solutions:
Make sure your phone is switched on (one for the newbies).
Install the latest version of the app from the Play Store (link above).
Check your internet connection, Wi-Fi or 3G (in Settings > Wireless and Network).
Make sure that a Task Killer app isn't affecting WhatsApp.
Empty the app cache (Settings > Applications > WhatsApp > Clear Cache).
Finally, the most extreme solution: uninstall the app and then reinstall it.
Sometimes, even the mighty WhatsApp experiences server issues. If you think WhatsApp isn't working because the service is down, then head over to the WhatsApp Status Twitter account, where outage updates are provided.
WhatsApp doesn't recognize my contacts
There are a few reasons why WhatsApp wouldn't recognize your contacts, so here is a simple checklist to make sure it does:
Make sure you have the correct contact numbers (the ones they use for WhatsApp).
Make sure that they are currently using WhatsApp.
Make sure you have the latest version of WhatsApp.
In your contact list, make sure all of your contacts are 'visible' and/or 'viewable'.
In your contact list, make sure all of your contact groups (friends, family, co-workers, etc) are set to 'visible' and/or 'viewable'.
Make sure WhatsApp is looking for all your contacts. / © ANDROIDPIT
WhatsApp has duplicate contacts
While this problem has been largely eradicated through updates to WhatsApp, if you have duplicate contacts in your address book, it might persist in some way. Find out how to remove duplicate contacts in Android.
'Can't play video' error
To prevent this from happening, there are two things you can try. First, check that Google Photos is up to date. Open up the Play Store, press on the hamburger menu button at the top left and then on My apps & games, and see if Google Photos is at the top of the page, waiting for an update.
If that didn't help, another solution is to go to Settings > Apps / Application manager > Google+ and press on Uninstall updates.
Check that Google Photos is up to date and uninstall updates to Google+. / © ANDROIDPIT
What does 'Last Seen' mean in WhatsApp?
The Last Seen time stamp tells you when a user was last using WhatsApp. This does not necessarily mean that they have read your messages, only that they opened the application.
When you're in WhatsApp and one of your contacts also opens it, you'll see their status change to 'Online', but again, this doesn't mean they're looking at your messages, just that they are using WhatsApp.
I can't see 'Last Seen' on WhatsApp
If you are unable to see the Last Seen timestamp in a conversation, it could be for a number of reasons. If you've disabled your Last Seen time in Settings > Account > Privacy > Last Seen, then you won't be able to see other people's Last Seen times, either.
The 'Last Seen' time will only disappear under certain circumstances. / © ANDROIDPIT
If the problem is only with one or some contacts, then it might mean that they've disabled the Last Seen time in their WhatsApp settings. If they're still receiving and responding to your messages, this is almost certainly the case.
The final reason is that a contact has blocked you. If your messages never get past the one gray tick, then this makes it more certain that you've been blocked, and if you can't see changes to the contact's profile, then you've certainly been blocked. Many apologies.
No Last Seen timestamp and only grey ticks likely means your friend has blocked you. / © ANDROIDPIT
What do the blue check marks mean in WhatsApp?
There is a lot of confusion about what the two checks (or tick marks) in your WhatsApp message window mean. If you want a complete breakdown of all the markings in WhatsApp, take a look at our detailed What do the WhatsApp check marks mean? article, which also covers the microphone markings for audio messages.
Here is a quick summary:
The clock symbol means your message is yet to be sent from your device.
One gray tick means that the message has been sent and has been received by the WhatsApp server.
Two gray ticks mean the message has been delivered to the intended device.
Two blue ticks mean that the recipient/recipients have seen the message. (In group conversations, this means when all participants in the group have viewed the message.)
I have problems with voice calls or can't answer answer calls
If you are experiencing poor quality voice calls, drop outs or you can't make or receive calls, it is almost certainly related to your connection. Voice calls are carried out over Wi-Fi or mobile data. Ensure your connection is strong. If you're using mobile data, you will need at least 3G. Perhaps also try disconnecting and reconnecting to the network. The problem might not even be on your end: the person you're talking with will also need to ensure they have a good connection.
The quality of voice calls is subject to the quality of your data connection. / © ANDROIDPIT
I can't hear audio messages or WhatsApp can't play audio
This could be related to the proximity sensor that WhatsApp relies on. It is found near the front-facing camera on your phone, and detects when you're holding your phone to your ear. If the sensor is activated, audio will play through the ear speaker very quietly. Ensure you keep your phone away from your face, and the audio should play through the normal speaker. Check to make sure the volume is turned up as well.
I can't download videos or photos on WhatsApp
Head to Settings > Data usage and see if you only have media auto-downloads enabled when you're on Wi-Fi. If they are, you will either need to connect to a Wi-Fi network or enable auto-downloads on mobile data and/or when roaming.
These settings might affect your ability to download photos and videos. / © ANDROIDPIT
The fall back, as is often the case, is to restart your router if you're on Wi-Fi and to restart your phone, as well.
WhatsApp is blocked in my country
If you're one of the unfortunate few to have WhatsApp blocked in your country, there is a way around the problem. Use a VPN. You can find out what a VPN is, why you need one, and how to get one here.
I can't save photos to send to another contact
The way this is done has changed. Long press on the image in the chat that you want to share, and at the top-right of the page, a right-facing arrow will appear. Press on this, and you can select the contact you want to share the image with.
You can easily forward photos in WhatsApp. / © ANDROIDPIT
What should I do if my phone is lost or stolen?
First, lock your SIM card by contacting your carrier. This should always be your first step. Once this is done, WhatsApp can no longer be activated on that device. Once you have a new SIM (presumably with the same number) you can reactivate WhatsApp on your new phone.
In the meantime, send WhatsApp a message asking them to deactivate your account. Send an email with the subject "Lost/Stolen: Please deactivate my account" to support@whatsapp.com, and include your phone number (complete with an international dialing code) in the email body. If you don't do this, WhatsApp can still be used over Wi-Fi.
Make sure you ask WhatsApp to deactivate your account if your phone is stolen. / © ANDROIDPIT
"You may have new messages" notification
At times it may happen that you'll receive a notification from WhatsApp stating: "You may have new messages". You might be puzzled by this rather vague and cryptic message, especially when you open WhatsApp and don't see any new notifications. The explanation is quite simple! WhatsApp uses push notifications to inform you of messages, but uses a different channel to deliver the actual message. If you are in an area with a bad or low data / wifi connection, the network will be able to deliver the push notification but not the actual message. This problems occasionally occurs when you turn on the data saver mode on your smartphone. Now there might be an actual problem with WhatsApp that could cause this notification to pop up, but the its most likely related to a bad data connection.
Other problems with WhatsApp
If you're having other problems with WhatsApp that aren't listed here, let us know. If you have more questions, you can check out our forum or leave your requests in the comments below and we'll update this article with more solutions for your WhatsApp problems.
1,396 Shares
Share on Facebook Tweet on Twitter Share on Google+ 1,396 Shares
More from the web
Say Goodbye to Phone Bills Forever With One Super-Low Wireless Payment Per Year!MintSim
First Pics: See the New Cars Coming for 2018Kelley Blue Book
Our Best Razor for Only $1? Yep, Dollar Shave Club Is Not Messing AroundDollar Shave Club
These 8 Supplements Will Strengthen And Grow Your PhysiqueBodybuilding.com
by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links
145 comments
Write a comment!
Write new comment:
SubmitCancel
1 SergeyPRKL 4 days ago Link to comment
I have this issue that mu ANdroid phone, Nokia 6, with 7.1.1 android shuts down whatsapp and i dont get messages. I cant find anything that shuts it down, its not listed on powersaving etc, what to do?
0
Reply
1 Leandro Barriga 4 weeks ago Link to comment
I didn't receive an activation code, I also requested a phone call that never came through, I checked my number and the Spanish Country code are all correct. I need some direct service to fix this problem please. My cell number is +34698495964. Thank you
0
Reply
1 David Elazar 1 month ago Link to comment
When i try to save picture from WHATSaPP by clicking "SHArE" and choosing "ES save to" (or any other file explorer app) to save the picture to android storage/memory/ExtSD, i get :
"This operation is not supported".
It used to work.
I also tried "Factory reset", and reinstall Whatsapp and file explorer apps like ES file explorer.
Didnt help.
Thanks
0
Reply
1 Ishrat Parween 1 month ago Link to comment
i m using my whattsapp from yesterday when i open some group/individual chat box app closes automaticallt and comes back to home page i m using lyf LS-5016 android mobile using jio network.please help to sort it out
0
Reply
1 Ishrat Parween 1 month ago Link to comment
i m using my whattsapp from yesterday when i open some group/individual chat box app closes automaticallt and comes back to home page
0
Reply
1 Sun Yeo 1 month ago Link to comment
Hi how do I solve this problem in whatsapp of "couldn't load this photo. Please try again " when I click Done after I cropped or rotated a photo shared directly from my gallery? Doodling the photo is fine. And only happens when I shared from gallery. It's fine if i attach the photo in whatsapp.
0
Reply
1 Eileen Embley 1 month ago Link to comment
Ihave a down arrow alongside the latest message from one of my whatsapp contacts that prevents me from scrolling up or down to see the end of the message they have sent. All other contacts are fine and do not have this arrow within a circle. Can anyone help please?
0
Reply
1 Thomas Hartley 2 months ago Link to comment
Please i cant get the activation code have waited and waited for days i cant get it
0
Reply
1 Julie Docker 2 months ago Link to comment
I've just installed Whats App after not using it for a while, but it isn't learning anything. I have to correct every single mistake I make myself. It's really frustrating. Please, what do I do?
0
Reply
1 Chandrika Sharma 2 months ago Link to comment
I can't open my WhatsApp..whenever I open it works automatically...if i want to open one contact..other contact opens automatically..even if i want to share something than it goes to everyone
0
Reply
1 Kelvinsjw 3 months ago Link to comment
Having trouble updating whatsapp for infinix hot note 3. Followed the instructions I read online with little help. Don't know what to do.
0
Reply
1 Kelvinsjw 2 months ago Link to comment
Try reset the device to factory default and try again.
0
Reply
1 Francis Kiong 4 months ago Link to comment
All of a sudden my messages from all my whatsapp contacts are muted. Some more I can find any whatsapp videos or images in my gallery. Why?
0
Reply
4 Marta Ramirez (Mystical StarSylph) 5 months ago Link to comment
Whatsapp chats are automatically deleted after a day on huwaei phone
0
Reply
1 Madhav Adya 5 months ago Link to comment
I have HTC one M8, many times while chating, my whatsapp blacks out, a black screen appears, whatsapp restarts automatically and takes me to whatsapp home screen. Once this starts, I can't chat again till I clear cache, clear data and restart my phone or sometimes reinstall. Its happening very frequently now and its annoying.
0
Reply
1 Mia Terry 6 months ago Link to comment
Hi, I have the Huawei p9 and when a want to send an audio file from my music it gives me a blank, and when I go to my music and try to send or share it from there it doesn't even give me that option. My question is how do I send an audio file via whatsapp if my whatsapp give me a blank if I want to send an audio because all the other icons work like location, gallery ect. Please help.
0
Reply
1 Shalini Sharma 6 months ago Link to comment
I have changed my whatsapp number just for a hour then again i change it with my old number but now i am not able to see few of my contacts dp ..
0
Reply
1 Rob Niemeyer 7 months ago Link to comment
My problem is that I do not get immediate notification for most of my incoming Whatsapp messages. On my HisenseU972 running Android 5.1, I have made the following settings : I have made Whatsapp a priority app; under data usage background data is accepted. Within Whatsapp notifications, the setting is 'always show popup'. Under data usage, all four options are ticked.
Some messages come through correctly. For the rest, I have to go into Whatsapp. After waiting about 30 seconds, the messages pop up. Looking at the date/times, messages can be hours or days late.
0
Reply
1 Maj Rocco 7 months ago Link to comment
Hey I'm running a BlackBerry DTEK50 and Android 6.0.1 and I have a Whatsapp issue... the only status that shows up is mine. I've allowed all contacts to be viewed, and other people can see my status, but I can't see anyone else's.
Little help? Thx
0
Reply
1 Padma joshi 7 months ago Link to comment
I have croma tablet model CRXT 1131 version 4.4.2 . in my whatsapp the 3 vertical dots on right side are not opening. What to do? Pl help. I have reliance network.
0
Reply
Show all comments
Write a comment!
WhatsApp tips and tricks
WhatsApp update: latest news
Jump to section:
I can't install WhatsAppI didn't get my activation code
I can't connect to WhatsApp, WhatsApp not working, or WhatsApp is downWhatsApp doesn't recognize my contacts
WhatsApp has duplicate contactsCan't play video error
What does 'Last Seen' mean in WhatsApp?I can't see 'Last Seen' on WhatsApp
What do the blue check marks mean in WhatsApp?I have problems with voice calls or can't answer answer calls
I can't hear audio messages or WhatsApp can't play audioI can't download videos or photos on WhatsApp
WhatsApp is blocked in my countryI can't save photos to send to another contact
What should I do if my phone is lost or stolen?Other problems with WhatsApp
You may have new messages
I can't install WhatsApp
In order to download the latest version of WhatsApp, you need to have a smartphone running Android version 2.1 (by 2017, Android 2.1 and 2.2 will no longer be supported) or higher. You can check your phone's current Android version in Settings > About Phone.
If you're trying to install the WhatsApp app from the WhatsApp website, you'll need to have Unknown Sources enabled in your security settings. Go to Settings > Security > Unknown Sources to activate it.
WhatsApp now has more than on billion monthly active users. / © ANDROIDPIT
WhatsApp Messenger I didn't get my activation code
If the installation went smoothly, but the automatically generated message with your activation code never comes through, first ensure you entered your number correctly. Also double check that you chose the right country from the drop-down list. This is the country your phone number is from, not necessarily the country you reside in.
If you still do not receive the code, try requesting a voice call. This way you will have the code read to you by a computer over the phone.
Remember, you have to have a SIM card to register for WhatsApp. Also, you can only use one device per phone number.
It sounds obvious, but make sure you used the right number and international dialing code. / © ANDROIDPIT
I can't connect to WhatsApp, WhatsApp not working, or WhatsApp is down
WhatsApp connection problems are usually caused by your Wi-Fi or network data connection. If you aren't able to send a message, here are a few solutions:
Make sure your phone is switched on (one for the newbies).
Install the latest version of the app from the Play Store (link above).
Check your internet connection, Wi-Fi or 3G (in Settings > Wireless and Network).
Make sure that a Task Killer app isn't affecting WhatsApp.
Empty the app cache (Settings > Applications > WhatsApp > Clear Cache).
Finally, the most extreme solution: uninstall the app and then reinstall it.
Sometimes, even the mighty WhatsApp experiences server issues. If you think WhatsApp isn't working because the service is down, then head over to the WhatsApp Status Twitter account, where outage updates are provided.
WhatsApp doesn't recognize my contacts
There are a few reasons why WhatsApp wouldn't recognize your contacts, so here is a simple checklist to make sure it does:
Make sure you have the correct contact numbers (the ones they use for WhatsApp).
Make sure that they are currently using WhatsApp.
Make sure you have the latest version of WhatsApp.
In your contact list, make sure all of your contacts are 'visible' and/or 'viewable'.
In your contact list, make sure all of your contact groups (friends, family, co-workers, etc) are set to 'visible' and/or 'viewable'.
Make sure WhatsApp is looking for all your contacts. / © ANDROIDPIT
WhatsApp has duplicate contacts
While this problem has been largely eradicated through updates to WhatsApp, if you have duplicate contacts in your address book, it might persist in some way. Find out how to remove duplicate contacts in Android.
'Can't play video' error
To prevent this from happening, there are two things you can try. First, check that Google Photos is up to date. Open up the Play Store, press on the hamburger menu button at the top left and then on My apps & games, and see if Google Photos is at the top of the page, waiting for an update.
If that didn't help, another solution is to go to Settings > Apps / Application manager > Google+ and press on Uninstall updates.
Check that Google Photos is up to date and uninstall updates to Google+. / © ANDROIDPIT
What does 'Last Seen' mean in WhatsApp?
The Last Seen time stamp tells you when a user was last using WhatsApp. This does not necessarily mean that they have read your messages, only that they opened the application.
When you're in WhatsApp and one of your contacts also opens it, you'll see their status change to 'Online', but again, this doesn't mean they're looking at your messages, just that they are using WhatsApp.
I can't see 'Last Seen' on WhatsApp
If you are unable to see the Last Seen timestamp in a conversation, it could be for a number of reasons. If you've disabled your Last Seen time in Settings > Account > Privacy > Last Seen, then you won't be able to see other people's Last Seen times, either.
The 'Last Seen' time will only disappear under certain circumstances. / © ANDROIDPIT
If the problem is only with one or some contacts, then it might mean that they've disabled the Last Seen time in their WhatsApp settings. If they're still receiving and responding to your messages, this is almost certainly the case.
The final reason is that a contact has blocked you. If your messages never get past the one gray tick, then this makes it more certain that you've been blocked, and if you can't see changes to the contact's profile, then you've certainly been blocked. Many apologies.
No Last Seen timestamp and only grey ticks likely means your friend has blocked you. / © ANDROIDPIT
What do the blue check marks mean in WhatsApp?
There is a lot of confusion about what the two checks (or tick marks) in your WhatsApp message window mean. If you want a complete breakdown of all the markings in WhatsApp, take a look at our detailed What do the WhatsApp check marks mean? article, which also covers the microphone markings for audio messages.
Here is a quick summary:
The clock symbol means your message is yet to be sent from your device.
One gray tick means that the message has been sent and has been received by the WhatsApp server.
Two gray ticks mean the message has been delivered to the intended device.
Two blue ticks mean that the recipient/recipients have seen the message. (In group conversations, this means when all participants in the group have viewed the message.)
I have problems with voice calls or can't answer answer calls
If you are experiencing poor quality voice calls, drop outs or you can't make or receive calls, it is almost certainly related to your connection. Voice calls are carried out over Wi-Fi or mobile data. Ensure your connection is strong. If you're using mobile data, you will need at least 3G. Perhaps also try disconnecting and reconnecting to the network. The problem might not even be on your end: the person you're talking with will also need to ensure they have a good connection.
The quality of voice calls is subject to the quality of your data connection. / © ANDROIDPIT
I can't hear audio messages or WhatsApp can't play audio
This could be related to the proximity sensor that WhatsApp relies on. It is found near the front-facing camera on your phone, and detects when you're holding your phone to your ear. If the sensor is activated, audio will play through the ear speaker very quietly. Ensure you keep your phone away from your face, and the audio should play through the normal speaker. Check to make sure the volume is turned up as well.
I can't download videos or photos on WhatsApp
Head to Settings > Data usage and see if you only have media auto-downloads enabled when you're on Wi-Fi. If they are, you will either need to connect to a Wi-Fi network or enable auto-downloads on mobile data and/or when roaming.
These settings might affect your ability to download photos and videos. / © ANDROIDPIT
The fall back, as is often the case, is to restart your router if you're on Wi-Fi and to restart your phone, as well.
WhatsApp is blocked in my country
If you're one of the unfortunate few to have WhatsApp blocked in your country, there is a way around the problem. Use a VPN. You can find out what a VPN is, why you need one, and how to get one here.
I can't save photos to send to another contact
The way this is done has changed. Long press on the image in the chat that you want to share, and at the top-right of the page, a right-facing arrow will appear. Press on this, and you can select the contact you want to share the image with.
You can easily forward photos in WhatsApp. / © ANDROIDPIT
What should I do if my phone is lost or stolen?
First, lock your SIM card by contacting your carrier. This should always be your first step. Once this is done, WhatsApp can no longer be activated on that device. Once you have a new SIM (presumably with the same number) you can reactivate WhatsApp on your new phone.
In the meantime, send WhatsApp a message asking them to deactivate your account. Send an email with the subject "Lost/Stolen: Please deactivate my account" to support@whatsapp.com, and include your phone number (complete with an international dialing code) in the email body. If you don't do this, WhatsApp can still be used over Wi-Fi.
Make sure you ask WhatsApp to deactivate your account if your phone is stolen. / © ANDROIDPIT
"You may have new messages" notification
At times it may happen that you'll receive a notification from WhatsApp stating: "You may have new messages". You might be puzzled by this rather vague and cryptic message, especially when you open WhatsApp and don't see any new notifications. The explanation is quite simple! WhatsApp uses push notifications to inform you of messages, but uses a different channel to deliver the actual message. If you are in an area with a bad or low data / wifi connection, the network will be able to deliver the push notification but not the actual message. This problems occasionally occurs when you turn on the data saver mode on your smartphone. Now there might be an actual problem with WhatsApp that could cause this notification to pop up, but the its most likely related to a bad data connection.
Other problems with WhatsApp
If you're having other problems with WhatsApp that aren't listed here, let us know. If you have more questions, you can check out our forum or leave your requests in the comments below and we'll update this article with more solutions for your WhatsApp problems.
1,396 Shares
Share on Facebook Tweet on Twitter Share on Google+ 1,396 Shares
More from the web
Say Goodbye to Phone Bills Forever With One Super-Low Wireless Payment Per Year!MintSim
First Pics: See the New Cars Coming for 2018Kelley Blue Book
Our Best Razor for Only $1? Yep, Dollar Shave Club Is Not Messing AroundDollar Shave Club
These 8 Supplements Will Strengthen And Grow Your PhysiqueBodybuilding.com
by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links
145 comments
Write a comment!
Write new comment:
SubmitCancel
1 SergeyPRKL 4 days ago Link to comment
I have this issue that mu ANdroid phone, Nokia 6, with 7.1.1 android shuts down whatsapp and i dont get messages. I cant find anything that shuts it down, its not listed on powersaving etc, what to do?
0
Reply
1 Leandro Barriga 4 weeks ago Link to comment
I didn't receive an activation code, I also requested a phone call that never came through, I checked my number and the Spanish Country code are all correct. I need some direct service to fix this problem please. My cell number is +34698495964. Thank you
0
Reply
1 David Elazar 1 month ago Link to comment
When i try to save picture from WHATSaPP by clicking "SHArE" and choosing "ES save to" (or any other file explorer app) to save the picture to android storage/memory/ExtSD, i get :
"This operation is not supported".
It used to work.
I also tried "Factory reset", and reinstall Whatsapp and file explorer apps like ES file explorer.
Didnt help.
Thanks
0
Reply
1 Ishrat Parween 1 month ago Link to comment
i m using my whattsapp from yesterday when i open some group/individual chat box app closes automaticallt and comes back to home page i m using lyf LS-5016 android mobile using jio network.please help to sort it out
0
Reply
1 Ishrat Parween 1 month ago Link to comment
i m using my whattsapp from yesterday when i open some group/individual chat box app closes automaticallt and comes back to home page
0
Reply
1 Sun Yeo 1 month ago Link to comment
Hi how do I solve this problem in whatsapp of "couldn't load this photo. Please try again " when I click Done after I cropped or rotated a photo shared directly from my gallery? Doodling the photo is fine. And only happens when I shared from gallery. It's fine if i attach the photo in whatsapp.
0
Reply
1 Eileen Embley 1 month ago Link to comment
Ihave a down arrow alongside the latest message from one of my whatsapp contacts that prevents me from scrolling up or down to see the end of the message they have sent. All other contacts are fine and do not have this arrow within a circle. Can anyone help please?
0
Reply
1 Thomas Hartley 2 months ago Link to comment
Please i cant get the activation code have waited and waited for days i cant get it
0
Reply
1 Julie Docker 2 months ago Link to comment
I've just installed Whats App after not using it for a while, but it isn't learning anything. I have to correct every single mistake I make myself. It's really frustrating. Please, what do I do?
0
Reply
1 Chandrika Sharma 2 months ago Link to comment
I can't open my WhatsApp..whenever I open it works automatically...if i want to open one contact..other contact opens automatically..even if i want to share something than it goes to everyone
0
Reply
1 Kelvinsjw 3 months ago Link to comment
Having trouble updating whatsapp for infinix hot note 3. Followed the instructions I read online with little help. Don't know what to do.
0
Reply
1 Kelvinsjw 2 months ago Link to comment
Try reset the device to factory default and try again.
0
Reply
1 Francis Kiong 4 months ago Link to comment
All of a sudden my messages from all my whatsapp contacts are muted. Some more I can find any whatsapp videos or images in my gallery. Why?
0
Reply
4 Marta Ramirez (Mystical StarSylph) 5 months ago Link to comment
Whatsapp chats are automatically deleted after a day on huwaei phone
0
Reply
1 Madhav Adya 5 months ago Link to comment
I have HTC one M8, many times while chating, my whatsapp blacks out, a black screen appears, whatsapp restarts automatically and takes me to whatsapp home screen. Once this starts, I can't chat again till I clear cache, clear data and restart my phone or sometimes reinstall. Its happening very frequently now and its annoying.
0
Reply
1 Mia Terry 6 months ago Link to comment
Hi, I have the Huawei p9 and when a want to send an audio file from my music it gives me a blank, and when I go to my music and try to send or share it from there it doesn't even give me that option. My question is how do I send an audio file via whatsapp if my whatsapp give me a blank if I want to send an audio because all the other icons work like location, gallery ect. Please help.
0
Reply
1 Shalini Sharma 6 months ago Link to comment
I have changed my whatsapp number just for a hour then again i change it with my old number but now i am not able to see few of my contacts dp ..
0
Reply
1 Rob Niemeyer 7 months ago Link to comment
My problem is that I do not get immediate notification for most of my incoming Whatsapp messages. On my HisenseU972 running Android 5.1, I have made the following settings : I have made Whatsapp a priority app; under data usage background data is accepted. Within Whatsapp notifications, the setting is 'always show popup'. Under data usage, all four options are ticked.
Some messages come through correctly. For the rest, I have to go into Whatsapp. After waiting about 30 seconds, the messages pop up. Looking at the date/times, messages can be hours or days late.
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1 Maj Rocco 7 months ago Link to comment
Hey I'm running a BlackBerry DTEK50 and Android 6.0.1 and I have a Whatsapp issue... the only status that shows up is mine. I've allowed all contacts to be viewed, and other people can see my status, but I can't see anyone else's.
Little help? Thx
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1 Padma joshi 7 months ago Link to comment
I have croma tablet model CRXT 1131 version 4.4.2 . in my whatsapp the 3 vertical dots on right side are not opening. What to do? Pl help. I have reliance network.
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