AndroidTutor2018- We've all experienced a Google Play Store problem at some point. Whether it's an error message when downloading apps, the Play Store crashes or simply won't open, we have the solutions. Here's what you can do when the Google Play Store doesn't work for you.
Google Play Store tips and tricks
Download and install the latest Play Store APK
Pick a link with a solution to try:
Check your date and time settings
Check your Internet connection
Install the latest version of Google Play
Clear the Google Play Store cache
Clear out your Play Store data
Clear data and cache on Google Play Services
Install the latest version of Google Play Services
Reset your Google account on your device
Check your disabled apps
Disable your VPN
Enable Download Manager
Delete the file "hosts.txt" (requires root)
Uninstall previous updates
Perform a factory data reset on your smartphone
Check your date and time settings
Google checks your Android smartphone's date and time for the Play Store. If the store does not find a time, then it could cause some issues. Google's servers could have a tough time syncing with your device and cause your Play Store to act up.
To fix this issue, you need to go into your the Settings in your Android device. Under System you should see Date and Time. Tap on this and you will see whether your phone is on the Automatic date and time provided by your network. If it isn't already then you should toggle it on.
If your device is on automatic and your Google Play Store is still not working then you should manually set the date and time. You first need to turn Automatic date and time off. Then start by entering the date and time with as much accuracy as possible. If this doesn't work, don't worry, there are still many more solutions for getting your Google Play Store up and running again.
Setting the date and time could help if your Google Play Store is not working. / © AndroidPIT
Check your Internet connection
It may seem too simple or easy, but checking your Internet connection could solve the problems you're having. Try switching from Wi-Fi to mobile data, or vice versa, and see if the problem persists.
Install the latest version of Google Play
It's silly, but sometimes a Google Play update is available but won't automatically download until days after being released. If you get the APK, you can have the newest version immediately though. Read this article to find out how.
Make sure you have the latest version of the Google Play Store / © Android Police
Clear the Google Play Store cache
In some cases, you can get the Play Store going again by just emptying the cache. The cache is a storage area that temporarily holds data so it can be quickly retrieved without needing to be reloaded. This could solve your problem and emptying it is easy.
First go in the Settings from your smartphone’s home screen. You should then go into your Apps or Application manager, it depends on your device. From there you should either be able to scroll down and hit Clear cache or you might have to first go into Storage then Clear cache.
Once this has been completed, go back into your Google Play Store and see if your problem has been solved. If not, you should try one of the other solutions here.
Try clearing the cache. / © AndroidPIT
Clear out your Play Store data
Deleting your data from the Play Store is similar to our first tip but erases quite a bit more. It sets the app back to square one and gets rid of your saved information, hopefully including whatever glitchy data was causing the problem.
Remember, when you do this your files, settings, accounts, databases and other information will be erased. You should make sure you have the log-in information for the account as it will be taken off the Google Play Store account.
To get started, head into your Settings and find the Apps or Application manager. From there you should be able to scroll down to Clear data or go into Storage first then Clear data.
Clearing your cache and/or data could fix the problem you've been having. / © AndroidPIT
Clear data and cache on Google Play Services
It is possible that Play Store problems could stem from issues with Google Play Services. If Google Play Store is the heart of your Android device, then Google Play Services is its soul. Play Services is the mysterious background process that allows apps to communicate with different parts of your device, enabling them to sync, send push notifications and so on.
If clearing the cache and data in your Google Play Store didn’t work then you may need to go into your Google Play Services and clear the data and cache there. Doing this is easy.
You need to go into your Settings and hit Application manager or Apps. From there, find the Google Play Services app (the puzzle piece). Depending on your device, you should be able to tap the Clear cache button or you might need to go into Storage first then hit Clear cache. If that fails to solve the problem, come back to this page and hit Manage space or Manage storage then tap Clear all data.
Clearing the data and cache in Google Play Services fix your Play Store problems. / © AndroidPIT
Install the latest version of Google Play Services
Another thing that may help is to download and install the latest version of Google Play Services and the Google Play Store. The most current version of the software is likely to be the most stable, so it's useful to keep it updated.
Firstly, you need to make sure your Google Play Store is up-to-date. Go into the Google Play Store app and hit the menu button (three lines in the top left hand corner of your screen). From there tap Settings and under General you should be able to see when your Google Play app updates. Tap Auto-update apps and ensure that Auto-update apps over Wi-Fi is checked. Now, make sure you’re connected to Wi-Fi.
Getting the latest version of Google Play Services is much more difficult and too long to mention here. Read our tutorial here for a detailed explanation on how to get the latest version
Is your Google Play Services app up-to-date? / © AndroidPIT
Reset your Google account on your device
We're now coming to the slightly more drastic solutions. If your Play Store app still isn't working, then you may need to refresh your Google account on your Android device. This will mean your Google account on your entire phone will be reset and not just in the Google Play Store. Make sure you know the account(s) before you start this. You could lose the entire account if you’re not careful.
So to do this, remove your account then add it again. It’s pretty simple to do. Go to your Settings and tap Accounts. Now you need to tap the Google account you want to remove, then tap the menu icon (three dots at the top right) and tap Remove account. Do this for every Google account on your device.
Now you need to re-enter your Google account. Go back into your Settings and tap on Account again. The only thing you should see is Add Account. If you see an account then you forgot to remove one. Tap Add Account and follow the on-screen steps to re-add your account.
Removing your Google account then re-adding it could help. / © AndroidPIT
Check your disabled apps
Many apps need other apps in order to function properly. This is especially true when you're dealing with system apps such as the Google Play Store. If you recently disabled an app that could be your problem. Luckily, this is easy to fix.
Go into your Settings and Application manager or Apps and scroll to the bottom. This is where disabled apps end up. If you see any disabled services, just go into these and hit Enable and see if that helps.
Enable your disabled apps. / © AndroidPIT
Disable your VPN
Having a VPN is a great way to get all your favorite media outside your geographic location. You can even use a VPN to install an app in the Play Store of another country. But your VPN could be causing you problems with your Google Play Store in the region you're currently in.
If you have a VPN enabled on your Android device you should disable it. Go into your Settings and tap More or More networks depending on your device. Hit VPN and toggle it off.
Disable your VPN and that might help. / © AndroidPIT
Enable Download Manager
There is a chance that the Play Store will stop working if your download manager is disabled. If this is the case, the solution is simple.
Go into your Settings and tap either Apps or Application manager (depending on your device). You should either see all of your apps or you might have to choose All. From there find Downloads or Download manager and hit this.
You should be able to see if Download manager is disabled. If it is then you'll see a button marked Enable. Simply tap this button to switch Download manager back on. If all you see are buttons for Force Stop and Disable (possibly grayed-out, as seen below), then Download manager is not disabled and you can rule this possibility out.
Disabling the Android Download Manager wreak havoc on your system. / © AndroidPIT
Delete the file "hosts.txt" (requires root)
For advanced users who have already rooted their device, open your root-privileged file explorer of choice. Then go to your root/system directory and search for "hosts.txt" and delete the file. Note: do not touch any of the other system files!
Uninstall previous updates to Google Play
Generally, when you have a problem with an app you can just uninstall it and then reinstall it. Well, that works for some apps, but the Google Play Store is a system app on your Android device. What you can do instead is uninstall previous updates to the app and this might help your problem.
You first need to head into your Settings, tap either Apps or Application manager, and you should either see all of your apps or you might have to choose All. From there find the Google Play Store and tap Uninstall updates.
If your Google Play Store is still not working then you need to go back and reinstall the updates. From there, head down to our last solution.
Opinion by Cory SchmidtGoogle Play Store errors are easy to fix
What do you think?
50501628 participants
Perform a factory data reset on your smartphone
If you're still facing problems after having tried all of the above, then you may have little choice but to do a factory reset. This is a drastic measure and there are consequences. All of your data will be lost. So you should perform a complete backup beforehand.
Once your data is backed it's time to do a reset. Go to your Settings and tap Backup & reset. Now, make sure the Back up my data slider is on. Tap Back up account to select which account you want your data backed up to. Ensure you have access to this account.
Once you've done this, go to the Backup & reset menu and tap the Factory data reset button at the bottom. Confirm that you want to do this, and your phone will be as it was when you bought it. Your data will be restored when you log back into your Google account.
Make sure you back everything up before performing a factory reset. / © AndroidPIT
Did these solutions work for you? Do you have any other advice to get the Google Play Store working again? Let us know in the comments.
2,608 Shares
Share on Facebook Tweet on Twitter Share on Google+ 2,608 Shares
More from the web
Hungry Now? Why You Should Give Food Delivery A Try TodayThe Crave by Grubhub
Say Goodbye to Phone Bills Forever With One Super-Low Wireless Payment Per Year!MintSim
These Guys Are Putting Glasses Stores out of BusinessGlassesUSA.com
These 8 Supplements Will Strengthen And Grow Your PhysiqueBodybuilding.com
by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links
343 comments
Write a comment!
Write new comment:
SubmitCancel
1 MaryHelen 2 months ago Link to comment
Absolutely none of any of these fixes worked. Including twice doing a factory reset. WTH?........everything worked on this tablet when I got it.....for a whole five days...now it is also telling me Avast has stopped working also... It is not tied in to google play. What do I do now this is the second dud tablet I have bought this year. Do I need to go back to windows?????????????
0
Reply
1 T Mst 3 months ago Link to comment
Killing it and restarting does the trick on my Lollipop device. I've been clearing the cache, but apparently that's not necessary.
0
Reply
1 hosseinafshari 4 months ago Link to comment
my setting when i want to clear google play cache closed after sevral Times how to ok it?
0
Reply
3 Deep Endra 4 months ago Link to comment
I tried all the method but nothing worked. I found the solution on appslova.com
Resetting App Preference worked for me. Settings > application > click on 3 dots on the top right corner of the screen > Tap Reset App Preference. Hopefully, it will help you
1 Tanya Tsareva
Reply
1 Tanya Tsareva 1 month ago Link to comment
confirmed, this works
0
Reply
1 PONNIAH SEKAR 5 months ago Link to comment
OUR ANDROID PHONE DISPLAY AREA UNFORTUNATELY,GOOGLE PLAY SERVICE HAS STOPPED LETTER COMING HOW TO THIS CLEAR PLS ANSWER
0
Reply
3 Deep Endra 4 months ago Link to comment
PONNIAH SEKAR, there are many solution for this. It's just which one work for you. Like Clear the Cache and Data, Uninstall Google Play Services, Update Google Play Services, Reset App Preference etc. I suggest you visit appslova.com and you will find solutions step wise.
0
Reply
5 nick jones 5 months ago Link to comment
This is a great post. lots of people have problem due to Google play store.
For the last few days I have been unable to update or download apps on the Play Store.
All I get is the downloading bar and it says it's downloading but it just sits their like that for hours unless I stop it. I have same problem on my Sgs3 over 3G and Wifi! I I have tried clearing data and cache on download manager and Play Store application but it makes no difference, have tried turning on and off but no difference. I read that Play Store had some major changes on Friday to change the way updates work and maybe this has something to do with it, and I can download successfully from Samsung store so it appears to be a Play Store issue.
so these kind of problem arise with me in past.
0
Reply
1 Vroomfondel 5 months ago Link to comment
I too tried everything before resetting app preferences, under settings>applications, which did the trick.
Select the 3 dots, top right, for options and tap Reset app preferences.
I was looking for individual preferences so that I could choose another app for doing downloads (ES File Explorer for ex.) as it appeared to be the downloader itself which was at fault.
Hope this helps.
0
Reply
1 Jason 5 months ago Link to comment
Ok, so I've been mucking with this for a good day now on my S8+ . first thinking it was the phone then I did all the reset cache and all that crap but nothing worked. Tmobile was going to get me 2 new phones as both my s8 were having the issue but I solved the issue. It's a carrier problem. So how the hell did I solve it? I threw my phone away...ok no I didn't but I thought about it. Anyways so what solved it for me? First, do to settings. Go to connections, mobile networks,them change LTE to 4g which for me was the second choice in the list of networks. Then let it change to 4g which may take a few seconds to truly connect to it then go to Play store download something or at least get it to start downloading which for me happened on the first try and then once it shows now that something can be downloaded I stopped the download and switched my connection back to LTE and re tried downloading an app. All good now! It seems to be a network issue with play store and the network of the carrier. But again this worked for me on my S8+ and the wife's S8
0
Reply
1 Shawn Charles 5 months ago Link to comment
Thank you Jason! You were Spot On! I have Sprint, so I didn't have an option for 3G or 4G. I change from automatic to CDMA. Once the phone restarted, it opened Google Play Store and I had 32 updated waiting smh. Thank you again.
0
Reply
1 Jason 5 months ago Link to comment
Cool!!! Hopefully more folks can solve this Play Store crap this way.
0
Reply
1 Rick batres 1 month ago Link to comment
I tried EVERYTHING and this did the trick ... thanks
0
Reply
1 Ashton Huff 5 months ago Link to comment
I have a solution, but only for Metro PCS. Go to settings, click more, go to cellular networks. Click access point names. Click the + button on the top right of the screen to add another access point. Change the name to whatever you like. Change APN to fast .metropcs .com (no spaces)
Scroll down to mmsc. Change that to https ://metropcs. mmsmvno .com/mms/wapenc (no spaces) . After that click the three dots on the top right of the screen. Click save, then when you get back to the access point names choose the one you just made. Let your 4g LTE signal refresh then Walla!!!! Downloads from play store are no longer stuck at downloading/ pending
0
Reply
2 Donann Estroga 7 months ago Link to comment
Play store is erorr
0
Reply
2 Donann Estroga 7 months ago Link to comment
Pls play store is erorr
0
Reply
1 Krishna Kumar Soni 7 months ago Link to comment
Intex Aqua with version 5.1.
I reset many time but not able to update any app from play store.
Please suggest.
0
Reply
1 Νίκανδρος τουΒασιλείου 7 months ago Link to comment
Solution that worked for me: Settings> apps> Google play store> clear data, cashe, uninstall updates, disable, force stop and restart the phone or tablet. Upon returning will update itself plus all apps that were not updating so far.
0
Reply
1 Jenny Ho 9 months ago Link to comment
Help i done everything even reset my phone and still doesnt work any suggestions?
0
Reply
1 Mashud Rana 9 months ago Link to comment
Best regards
0
Reply
Show all comments
Write a comment!
Google Play Store tips and tricks
Download and install the latest Play Store APK
Pick a link with a solution to try:
Check your date and time settings
Check your Internet connection
Install the latest version of Google Play
Clear the Google Play Store cache
Clear out your Play Store data
Clear data and cache on Google Play Services
Install the latest version of Google Play Services
Reset your Google account on your device
Check your disabled apps
Disable your VPN
Enable Download Manager
Delete the file "hosts.txt" (requires root)
Uninstall previous updates
Perform a factory data reset on your smartphone
Check your date and time settings
Google checks your Android smartphone's date and time for the Play Store. If the store does not find a time, then it could cause some issues. Google's servers could have a tough time syncing with your device and cause your Play Store to act up.
To fix this issue, you need to go into your the Settings in your Android device. Under System you should see Date and Time. Tap on this and you will see whether your phone is on the Automatic date and time provided by your network. If it isn't already then you should toggle it on.
If your device is on automatic and your Google Play Store is still not working then you should manually set the date and time. You first need to turn Automatic date and time off. Then start by entering the date and time with as much accuracy as possible. If this doesn't work, don't worry, there are still many more solutions for getting your Google Play Store up and running again.
Setting the date and time could help if your Google Play Store is not working. / © AndroidPIT
Check your Internet connection
It may seem too simple or easy, but checking your Internet connection could solve the problems you're having. Try switching from Wi-Fi to mobile data, or vice versa, and see if the problem persists.
Install the latest version of Google Play
It's silly, but sometimes a Google Play update is available but won't automatically download until days after being released. If you get the APK, you can have the newest version immediately though. Read this article to find out how.
Make sure you have the latest version of the Google Play Store / © Android Police
Clear the Google Play Store cache
In some cases, you can get the Play Store going again by just emptying the cache. The cache is a storage area that temporarily holds data so it can be quickly retrieved without needing to be reloaded. This could solve your problem and emptying it is easy.
First go in the Settings from your smartphone’s home screen. You should then go into your Apps or Application manager, it depends on your device. From there you should either be able to scroll down and hit Clear cache or you might have to first go into Storage then Clear cache.
Once this has been completed, go back into your Google Play Store and see if your problem has been solved. If not, you should try one of the other solutions here.
Try clearing the cache. / © AndroidPIT
Clear out your Play Store data
Deleting your data from the Play Store is similar to our first tip but erases quite a bit more. It sets the app back to square one and gets rid of your saved information, hopefully including whatever glitchy data was causing the problem.
Remember, when you do this your files, settings, accounts, databases and other information will be erased. You should make sure you have the log-in information for the account as it will be taken off the Google Play Store account.
To get started, head into your Settings and find the Apps or Application manager. From there you should be able to scroll down to Clear data or go into Storage first then Clear data.
Clearing your cache and/or data could fix the problem you've been having. / © AndroidPIT
Clear data and cache on Google Play Services
It is possible that Play Store problems could stem from issues with Google Play Services. If Google Play Store is the heart of your Android device, then Google Play Services is its soul. Play Services is the mysterious background process that allows apps to communicate with different parts of your device, enabling them to sync, send push notifications and so on.
If clearing the cache and data in your Google Play Store didn’t work then you may need to go into your Google Play Services and clear the data and cache there. Doing this is easy.
You need to go into your Settings and hit Application manager or Apps. From there, find the Google Play Services app (the puzzle piece). Depending on your device, you should be able to tap the Clear cache button or you might need to go into Storage first then hit Clear cache. If that fails to solve the problem, come back to this page and hit Manage space or Manage storage then tap Clear all data.
Clearing the data and cache in Google Play Services fix your Play Store problems. / © AndroidPIT
Install the latest version of Google Play Services
Another thing that may help is to download and install the latest version of Google Play Services and the Google Play Store. The most current version of the software is likely to be the most stable, so it's useful to keep it updated.
Firstly, you need to make sure your Google Play Store is up-to-date. Go into the Google Play Store app and hit the menu button (three lines in the top left hand corner of your screen). From there tap Settings and under General you should be able to see when your Google Play app updates. Tap Auto-update apps and ensure that Auto-update apps over Wi-Fi is checked. Now, make sure you’re connected to Wi-Fi.
Getting the latest version of Google Play Services is much more difficult and too long to mention here. Read our tutorial here for a detailed explanation on how to get the latest version
Is your Google Play Services app up-to-date? / © AndroidPIT
Reset your Google account on your device
We're now coming to the slightly more drastic solutions. If your Play Store app still isn't working, then you may need to refresh your Google account on your Android device. This will mean your Google account on your entire phone will be reset and not just in the Google Play Store. Make sure you know the account(s) before you start this. You could lose the entire account if you’re not careful.
So to do this, remove your account then add it again. It’s pretty simple to do. Go to your Settings and tap Accounts. Now you need to tap the Google account you want to remove, then tap the menu icon (three dots at the top right) and tap Remove account. Do this for every Google account on your device.
Now you need to re-enter your Google account. Go back into your Settings and tap on Account again. The only thing you should see is Add Account. If you see an account then you forgot to remove one. Tap Add Account and follow the on-screen steps to re-add your account.
Removing your Google account then re-adding it could help. / © AndroidPIT
Check your disabled apps
Many apps need other apps in order to function properly. This is especially true when you're dealing with system apps such as the Google Play Store. If you recently disabled an app that could be your problem. Luckily, this is easy to fix.
Go into your Settings and Application manager or Apps and scroll to the bottom. This is where disabled apps end up. If you see any disabled services, just go into these and hit Enable and see if that helps.
Enable your disabled apps. / © AndroidPIT
Disable your VPN
Having a VPN is a great way to get all your favorite media outside your geographic location. You can even use a VPN to install an app in the Play Store of another country. But your VPN could be causing you problems with your Google Play Store in the region you're currently in.
If you have a VPN enabled on your Android device you should disable it. Go into your Settings and tap More or More networks depending on your device. Hit VPN and toggle it off.
Disable your VPN and that might help. / © AndroidPIT
Enable Download Manager
There is a chance that the Play Store will stop working if your download manager is disabled. If this is the case, the solution is simple.
Go into your Settings and tap either Apps or Application manager (depending on your device). You should either see all of your apps or you might have to choose All. From there find Downloads or Download manager and hit this.
You should be able to see if Download manager is disabled. If it is then you'll see a button marked Enable. Simply tap this button to switch Download manager back on. If all you see are buttons for Force Stop and Disable (possibly grayed-out, as seen below), then Download manager is not disabled and you can rule this possibility out.
Disabling the Android Download Manager wreak havoc on your system. / © AndroidPIT
Delete the file "hosts.txt" (requires root)
For advanced users who have already rooted their device, open your root-privileged file explorer of choice. Then go to your root/system directory and search for "hosts.txt" and delete the file. Note: do not touch any of the other system files!
Uninstall previous updates to Google Play
Generally, when you have a problem with an app you can just uninstall it and then reinstall it. Well, that works for some apps, but the Google Play Store is a system app on your Android device. What you can do instead is uninstall previous updates to the app and this might help your problem.
You first need to head into your Settings, tap either Apps or Application manager, and you should either see all of your apps or you might have to choose All. From there find the Google Play Store and tap Uninstall updates.
If your Google Play Store is still not working then you need to go back and reinstall the updates. From there, head down to our last solution.
Opinion by Cory SchmidtGoogle Play Store errors are easy to fix
What do you think?
50501628 participants
Perform a factory data reset on your smartphone
If you're still facing problems after having tried all of the above, then you may have little choice but to do a factory reset. This is a drastic measure and there are consequences. All of your data will be lost. So you should perform a complete backup beforehand.
Once your data is backed it's time to do a reset. Go to your Settings and tap Backup & reset. Now, make sure the Back up my data slider is on. Tap Back up account to select which account you want your data backed up to. Ensure you have access to this account.
Once you've done this, go to the Backup & reset menu and tap the Factory data reset button at the bottom. Confirm that you want to do this, and your phone will be as it was when you bought it. Your data will be restored when you log back into your Google account.
Make sure you back everything up before performing a factory reset. / © AndroidPIT
Did these solutions work for you? Do you have any other advice to get the Google Play Store working again? Let us know in the comments.
2,608 Shares
Share on Facebook Tweet on Twitter Share on Google+ 2,608 Shares
More from the web
Hungry Now? Why You Should Give Food Delivery A Try TodayThe Crave by Grubhub
Say Goodbye to Phone Bills Forever With One Super-Low Wireless Payment Per Year!MintSim
These Guys Are Putting Glasses Stores out of BusinessGlassesUSA.com
These 8 Supplements Will Strengthen And Grow Your PhysiqueBodybuilding.com
by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links
343 comments
Write a comment!
Write new comment:
SubmitCancel
1 MaryHelen 2 months ago Link to comment
Absolutely none of any of these fixes worked. Including twice doing a factory reset. WTH?........everything worked on this tablet when I got it.....for a whole five days...now it is also telling me Avast has stopped working also... It is not tied in to google play. What do I do now this is the second dud tablet I have bought this year. Do I need to go back to windows?????????????
0
Reply
1 T Mst 3 months ago Link to comment
Killing it and restarting does the trick on my Lollipop device. I've been clearing the cache, but apparently that's not necessary.
0
Reply
1 hosseinafshari 4 months ago Link to comment
my setting when i want to clear google play cache closed after sevral Times how to ok it?
0
Reply
3 Deep Endra 4 months ago Link to comment
I tried all the method but nothing worked. I found the solution on appslova.com
Resetting App Preference worked for me. Settings > application > click on 3 dots on the top right corner of the screen > Tap Reset App Preference. Hopefully, it will help you
1 Tanya Tsareva
Reply
1 Tanya Tsareva 1 month ago Link to comment
confirmed, this works
0
Reply
1 PONNIAH SEKAR 5 months ago Link to comment
OUR ANDROID PHONE DISPLAY AREA UNFORTUNATELY,GOOGLE PLAY SERVICE HAS STOPPED LETTER COMING HOW TO THIS CLEAR PLS ANSWER
0
Reply
3 Deep Endra 4 months ago Link to comment
PONNIAH SEKAR, there are many solution for this. It's just which one work for you. Like Clear the Cache and Data, Uninstall Google Play Services, Update Google Play Services, Reset App Preference etc. I suggest you visit appslova.com and you will find solutions step wise.
0
Reply
5 nick jones 5 months ago Link to comment
This is a great post. lots of people have problem due to Google play store.
For the last few days I have been unable to update or download apps on the Play Store.
All I get is the downloading bar and it says it's downloading but it just sits their like that for hours unless I stop it. I have same problem on my Sgs3 over 3G and Wifi! I I have tried clearing data and cache on download manager and Play Store application but it makes no difference, have tried turning on and off but no difference. I read that Play Store had some major changes on Friday to change the way updates work and maybe this has something to do with it, and I can download successfully from Samsung store so it appears to be a Play Store issue.
so these kind of problem arise with me in past.
0
Reply
1 Vroomfondel 5 months ago Link to comment
I too tried everything before resetting app preferences, under settings>applications, which did the trick.
Select the 3 dots, top right, for options and tap Reset app preferences.
I was looking for individual preferences so that I could choose another app for doing downloads (ES File Explorer for ex.) as it appeared to be the downloader itself which was at fault.
Hope this helps.
0
Reply
1 Jason 5 months ago Link to comment
Ok, so I've been mucking with this for a good day now on my S8+ . first thinking it was the phone then I did all the reset cache and all that crap but nothing worked. Tmobile was going to get me 2 new phones as both my s8 were having the issue but I solved the issue. It's a carrier problem. So how the hell did I solve it? I threw my phone away...ok no I didn't but I thought about it. Anyways so what solved it for me? First, do to settings. Go to connections, mobile networks,them change LTE to 4g which for me was the second choice in the list of networks. Then let it change to 4g which may take a few seconds to truly connect to it then go to Play store download something or at least get it to start downloading which for me happened on the first try and then once it shows now that something can be downloaded I stopped the download and switched my connection back to LTE and re tried downloading an app. All good now! It seems to be a network issue with play store and the network of the carrier. But again this worked for me on my S8+ and the wife's S8
0
Reply
1 Shawn Charles 5 months ago Link to comment
Thank you Jason! You were Spot On! I have Sprint, so I didn't have an option for 3G or 4G. I change from automatic to CDMA. Once the phone restarted, it opened Google Play Store and I had 32 updated waiting smh. Thank you again.
0
Reply
1 Jason 5 months ago Link to comment
Cool!!! Hopefully more folks can solve this Play Store crap this way.
0
Reply
1 Rick batres 1 month ago Link to comment
I tried EVERYTHING and this did the trick ... thanks
0
Reply
1 Ashton Huff 5 months ago Link to comment
I have a solution, but only for Metro PCS. Go to settings, click more, go to cellular networks. Click access point names. Click the + button on the top right of the screen to add another access point. Change the name to whatever you like. Change APN to fast .metropcs .com (no spaces)
Scroll down to mmsc. Change that to https ://metropcs. mmsmvno .com/mms/wapenc (no spaces) . After that click the three dots on the top right of the screen. Click save, then when you get back to the access point names choose the one you just made. Let your 4g LTE signal refresh then Walla!!!! Downloads from play store are no longer stuck at downloading/ pending
0
Reply
2 Donann Estroga 7 months ago Link to comment
Play store is erorr
0
Reply
2 Donann Estroga 7 months ago Link to comment
Pls play store is erorr
0
Reply
1 Krishna Kumar Soni 7 months ago Link to comment
Intex Aqua with version 5.1.
I reset many time but not able to update any app from play store.
Please suggest.
0
Reply
1 Νίκανδρος τουΒασιλείου 7 months ago Link to comment
Solution that worked for me: Settings> apps> Google play store> clear data, cashe, uninstall updates, disable, force stop and restart the phone or tablet. Upon returning will update itself plus all apps that were not updating so far.
0
Reply
1 Jenny Ho 9 months ago Link to comment
Help i done everything even reset my phone and still doesnt work any suggestions?
0
Reply
1 Mashud Rana 9 months ago Link to comment
Best regards
0
Reply
Show all comments
Write a comment!
0 Response to "Google Play Store not working? Here's what you can do -[AndroidTutor2018]"
Post a Comment